The new website is in plain English with clear navigation making it easier to find what you are looking for, the aim is in less than 4 clicks. Its available 24/7 on any device - your mobile, tablet or desktop and there is no need to wait for when they are ‘open’.
At the same time, they will be introducing a much improved Council & Democracy area, which you can use to see the latest agendas and minutes for any AVDC Committees and get alerts when new information is published.
This is the first step in a phased plan of improvements, in the near future they will add improved online self-service transactions including a personalised ‘My Account’, showing you all your transactions and contact with the council, both for residents and business customers. For AVDC, this will mean a big channel shift to online contact rather than the traditional telephone and face to face that residents have been used to (although this will still be available for residents unable to contact them online). With much less government funding available to local authorities, this will enable them to continue to make savings and keep delivering vital services to residents.
How will this affect you?
The website address will remain the same - www.aylesburyvaledc.gov.uk - but please be aware that if you have saved links to pages deeper in the current website they may no longer work.
